CUSTOMER INFORMATION

Delivery information

Commercial terms for an order are confirmed in its quotation or invoice. For a question about your circumstances, contact Westwood.

Order-specific arrangements

Delivery terms, destination, timing and responsibilities are agreed for each order. A website enquiry does not reserve freight, establish a delivery date or confirm customs clearance.

Before accepting a quotation

Check the named delivery location, transport arrangements, applicable delivery terms and whether freight, insurance or documentation charges are included. Raise any destination-specific requirements before confirming the order.

Changes and delivery questions

For a change of destination, requested timing or a question about a shipment, contact Westwood with your order reference. Any revised arrangements must be confirmed directly.